Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details.We may collect the following types of personal information:• name;• email address;• telephone number and other contact details;• your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;• any additional information relating to you that you provide to us directly through our website or indirectly through your use of our website or online presence or through other websites or accounts from which you permit us to collect information; or• any other personal information that may be required in order to facilitate your dealings with us.
We may collect personal information either directly from you, or from third parties. We may collect this information when you:• register on our website or in person;• communicate with us through correspondence, email, or when you share information with us from other social applications, services or websites; or• interact with our sites, services, content and advertising.
We may collect, hold, use and disclose your personal information for the following purposes:• to enable you to access and use our website and our other services;• to operate, protect, improve and optimise our website, business and our clients’ experience, such as to perform analytics, conduct research and for advertising and marketing;• to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you or related to you;• to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;• to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners; and• to comply with our legal obligations, resolve any disputes that we may have with any of our users or members, and enforce our agreements with third parties.We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the services that you receive.
We may disclose your personal information to recipients that are located outside Australia, including to recipients in the United States of America.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.
You can access the personal information we hold about you by contacting us using the email address below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time.If your complaint has not been resolved to your satisfaction or you still have a concern, you can contact the Office of the Australian Information Commissioner in any of the following ways: • online: www.oaic.gov.au/privacy phone: 1300 363 992• email: firstname.lastname@example.org fax: +61 2 9284 9666• mail: GPO Box 5218 Sydney NSW 2001 or GPO Box 2999 Canberra ACT 2601
You can contact us by email at email@example.com
Last Reviewed: January 2022
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